> For the complete documentation index, see [llms.txt](https://snappy-scripts.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://snappy-scripts.gitbook.io/documentation/paid-scripts/phone/troubleshooting.md).

# Troubleshooting

Fixes for the most common Snappy Phone problems.

Find the message or symptom you're seeing:

| Problem                                                                     | Fix                                                                                                       |
| --------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------- |
| *"Uploads are not configured on this server."* / photos don't save          | [Uploads fail](/documentation/paid-scripts/phone/troubleshooting/uploads-fail.md)                         |
| *"No minutes remaining on your plan."* / *"No SIM card…"* / *"No service…"* | [Can't call or text](/documentation/paid-scripts/phone/troubleshooting/cant-call-or-text.md)              |
| The phone doesn't open                                                      | [Phone won't open](/documentation/paid-scripts/phone/troubleshooting/phone-wont-open.md)                  |
| A SIM from `/giveitem` doesn't show up                                      | [SIM card doesn't work](/documentation/paid-scripts/phone/troubleshooting/sim-card-doesnt-work.md)        |
| The Passwords app won't save                                                | [Passwords vault disabled](/documentation/paid-scripts/phone/troubleshooting/passwords-vault-disabled.md) |
| No sound when calling                                                       | [No dial tone](/documentation/paid-scripts/phone/troubleshooting/no-dial-tone.md)                         |
| `/phonepanel` doesn't open                                                  | [Admin panel won't open](/documentation/paid-scripts/phone/troubleshooting/admin-panel-wont-open.md)      |
| Video calls are black                                                       | [Video call is black](/documentation/paid-scripts/phone/troubleshooting/video-call-is-black.md)           |
| Crypto, DarkChat or Racing is missing                                       | [App is missing](/documentation/paid-scripts/phone/troubleshooting/app-is-missing.md)                     |
| Tables ending in `_foreign` in the database                                 | [`_foreign` tables](/documentation/paid-scripts/phone/troubleshooting/foreign-tables.md)                  |

Still stuck? See [Get Support](/documentation/getting-started/support.md).