> For the complete documentation index, see [llms.txt](https://snappy-scripts.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://snappy-scripts.gitbook.io/documentation/getting-started/faq.md).

# FAQ

Common questions about buying, downloading and running Snappy scripts.

<details>

<summary>Where do I download my script after buying it?</summary>

From [Keymaster](https://keymaster.fivem.net/), under **Granted Assets**. See [Download Your Script](/documentation/getting-started/download.md).

</details>

<details>

<summary>How do I install a script?</summary>

Every script has an installation guide in these docs. Start with [Phone → Installation](/documentation/paid-scripts/phone/installation.md).

</details>

<details>

<summary>Which frameworks are supported?</summary>

QBCore, Qbox, ESX and ox\_core. Each script detects your framework on its own. See [Phone → Integrations](/documentation/paid-scripts/phone/integrations.md) for everything the phone works with.

</details>

<details>

<summary>Is the Racing app included with the Phone?</summary>

No. **Phone Lifetime** is a one-time purchase, and the [Racing App](https://snappyscripts.store/phone/racing-app) is an add-on sold separately.

</details>

<details>

<summary>Can I get a refund?</summary>

See the store's [refund policy](https://snappyscripts.store/refunds).

</details>

<details>

<summary>Are the scripts encrypted?</summary>

Yes. Scripts are protected with FiveM asset escrow, and the config files stay open so you can change every setting. If the server refuses to start a script, see [Escrow Errors](/documentation/getting-started/escrow-errors.md).

</details>

<details>

<summary>How do I get support?</summary>

Open a ticket in the [Discord](https://discord.com/invite/qnGMgPBzqe). See [Get Support](/documentation/getting-started/support.md).

</details>